On your website
A booking page in your brand and, if you like, a conversational assistant that answers questions and books.
Appointment booking and phone
An appointment booking system your AI phone assistant books into
We provide our own online appointment booking system. Guests pick a time on your website, or call you and the AI phone assistant books for them. Both routes lead into the same calendar, so a slot can never be booked twice. Your team sees every booking in one place, whichever channel it came from.
Hear it live: call +36 21 201 2415. Mária, HoloChron’s Hungarian-language AI phone assistant, picks up and answers questions about our services.
In 90 seconds
Phone, chat and online booking in one system
The video (Hungarian voice-over) shows an evening at a lab. The AI phone assistant answers an after-hours call, the website assistant replies in writing, and the patient books online. Every booking lands in the same calendar, and the team sees them in one place.
Booking system
Your own online booking page, in your brand
We set up the booking page with your name, colours and services, reachable from your website with one button. Guests book in two steps: they choose a service and a time, then enter their name and email address. No registration, and it works as well on a phone as on a desktop.
After booking, guests receive a confirmation email with a QR code. They use it to check in on arrival, and can cancel from the same email if plans change. A cancelled slot becomes available again straight away.
Available times per service, staff member, room or equipment
Conflict protection: a slot can only be booked once
Confirmation email with QR code, in your name
Guest cancellation from the confirmation
QR check-in with a phone camera or a code reader
Hungarian and English interface, data stored in the EU
RecommendedBooking page in your brandClient portalQR check-in
Booking confirmed
Car service inspection
Thursday, 4:30 pm
Thursday, 4:30 pm
Show this QR code at reception when you arrive.
Time no longer suits you? Cancel with one click.
Illustrative confirmationPhone
An AI phone assistant that books into the same calendar
Many bookings are lost when nobody picks up the phone. During business hours the phone assistant takes load off your team; after hours, callers reach the assistant instead of voicemail. It asks what the problem is, uses the company’s own knowledge to say which service is needed and what to expect, then checks free slots and books what the caller chooses. The booking appears in the calendar immediately, right next to web bookings.
States at the start of the call that the caller is speaking with AI
Finds a free slot and books it by voice
Callers can also type their phone number on the keypad
Answers recurring questions from your approved knowledge
Transfers to a colleague or records a callback request
Sends your team a summary of every call
RecommendedPhone assistantConnected to the booking systemAfter-hours cover
The AI assistant answered · 7:04 pm
Good evening, I’m the service centre’s digital assistant, an AI. How can I help?
My brakes are squeaking. When could you look at them?
Do you hear it when braking, or while driving too?
Only when braking, at the front.
Then I’d suggest a brake inspection, about 40 minutes. If the pads need replacing, they can do it on the spot. Does 5:30 pm tomorrow work?
Perfect, thank you.
Calendar · tomorrow
4:30 pmtaken
5:00 pmtaken
5:30 pmbooked ✓
Summary for the team
squeaking front brakes · brake inspection · tomorrow 5:30 pm
squeaking front brakes · brake inspection · tomorrow 5:30 pm
Website
A website AI assistant that also answers questions
Next to the booking page, a conversational assistant can sit on your website. It helps where visitors used to get stuck: which service they need, how to prepare, how long it takes. Once they know what they want, the assistant takes them to the booking page or books for them.
Explains services, opening hours and preparation
Finds and books a slot within the conversation
Takes quote or callback requests
Hands over to a colleague when a human decision is needed
Assistant · online
Do you have a free slot for a car service on Thursday afternoon?
Yes, at 2:00 pm and 4:30 pm. Which one would you like?
4:30, please.
Booked. I’ve emailed you the confirmation with the QR code.
Illustrative conversationClient portal
Every booking in one place, whatever the channel
Your team sees bookings in the client portal: who booked, when, for which service, on the website or by phone, and whether they have arrived. The list refreshes on its own. Services and available times are managed here too, and reception checks guests in with a phone or a code reader.
Phone calls come with a summary: what the caller asked, whether they booked, and whether they want a callback. Your colleague can pick up the case without asking the caller everything again.
One system, three entrances
The same calendar on your website, on the phone and on site
On the phone
A voice assistant that answers calls, books appointments and sends your team a summary.
On site
QR check-in at reception. If you like, a life-size AI receptionist welcomes guests on a Box, MiniBox or Kiosk display.
All of them work from the same knowledge and write into the same system: what a guest booked by phone, reception can see too. Each can be introduced on its own, and the booking system and phone assistant need no display.
Who it’s for
Businesses that run on appointments
Car service, workshop
Inspections, tyre changes, repairs. In peak season the phone rings all day, and the assistant takes the overflow.
Clinic, lab, private practice
Examinations, sample collection, consultations. It also explains preparation, such as fasting or what to bring.
Salon, wellness, studio
Hair, beauty, massage, training, with separate availability per service and staff member.
Office, consulting
Lawyers, accountants, estate agents. The assistant books the first meeting, and your colleague arrives prepared.
Hotel, experiences
Spa slots, tours, tastings, guided visits, with answers for international guests too.
Education, training
Trial lessons, assessments, consultations. Applicants can book in the evening, when the office is closed.
Existing systems
If you already have a booking tool or CRM
If you already use a booking system, calendar or CRM and want to keep it, we connect the phone and website assistants to it wherever that system allows. We look at the best route in the needs assessment. If you have no customer management system yet, we build one, so bookings, calls and enquiries all come together in one place.
Process
How we introduce it
Needs assessment
We go through the bookings and questions you receive, how you handle them today and where you lose customers. Free of charge, one meeting.
Booking set-up
We add your services, staff or rooms and available times, and brand the booking page and the confirmation email.
Knowledge, voice, phone line
We build the knowledge base from your materials, set the voice and tone of address, and connect the phone line. You approve the answers, and we verify everything with test calls before go-live.
Go-live and fine-tuning
The first month or two is about fine-tuning: we refine answers and the process based on real calls and bookings.
FAQ
Frequently asked questions
Can we use the booking system without an AI assistant?
Yes. The booking page works on its own, and the phone or website assistant can be added later. It will book into the same calendar, with nothing to migrate.
Can we keep our existing phone number?
Yes. We forward calls from your existing number to the assistant: always, only after hours, or when your team doesn’t pick up. Which options are available depends on your phone provider’s settings. We can also provide a new number.
Do we need a HoloChron display?
No. The booking system and the website and phone assistants can each be introduced on their own. If you later add an assistant at reception, it works from the same knowledge and sees the same calendar.
What if we already have a booking system?
If you want to keep it, we connect the phone and website assistants to it wherever that system allows. In the needs assessment we look at which route works, and when switching to our booking system is the better choice.
Won’t it sound robotic?
We tune it so that it doesn’t: it uses your wording, and we keep refining it based on real calls. You can hear an example right now on +36 21 201 2415 (in Hungarian). At the start of every conversation the assistant states that the caller is speaking with AI.
What happens if it can’t answer?
It doesn’t guess. It says a colleague can help with that and, depending on the set-up, transfers the call, arranges a callback or takes a message.
How does it handle personal data?
It only asks for and records what the booking needs; on the website booking page that is a name and an email address. There is no registration. Data is stored in an EU data centre, you set the retention period, and the details are laid down in the data processing agreement.
How much does it cost?
There is a one-off set-up fee and a monthly operating fee. The amount depends on which channels you introduce, your call volume and whether we need to connect to an existing system. After the needs assessment we send an indicative quote.
Request a quote for appointment booking and a phone assistant
Tell us what bookings and calls come in today and which systems you use. We’ll suggest the channels and the rollout.